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Frequently Asked Questions
FAQ
Q: How can I view the status of my order? A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs? A: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you seebefore confirming your order. Q: Why was our credit card not processed or denied? A: *Please be sure you have entered the card holders name as it appears on the credit card and the exact billing address for your credit card. *If using MC, Visa or Discover use the 3 digit security code on the back of the card. *If using American Express use the 4 digit number on the front of the card.
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